Purpose: Quick-start guide for emergency accommodation providers
Content:
Getting Started:
- Create your Project (e.g., "Winter Night Shelter 2026" or "Emergency Beds Service")
- Import the Impact Scorecard Template from this Collection
- Set up your Contact Form for quick intake
- Configure bed night tracking (Activity Tracker)
- Set up meal tracking (Activity Tracker)
- Create staff user accounts with appropriate permissions
- Practice logging a resident check-in and check-out
Key Features for Emergency Accommodation:
- Quick resident registration during crisis intake
- Daily bed night logging
- Exit destination tracking
- Simple follow-up surveys (knowing contact may be lost)
- Anonymous reporting for residents who prefer not to share details
Pro Tips:
- Keep intake forms SHORT - people in crisis can't complete lengthy forms
- Make safety and basic needs tracking simple (Yes/No works better than scales)
- Don't expect high follow-up response rates - 30-40% is good for this sector
- Use unique reference numbers for residents who don't want to share names
- Track "lost contact" honestly - it's a reality of emergency accommodation
Tags: Getting Started, Setup, Emergency Services